Support

Frequently Asked Questions

Frequently Asked Questions

Welcome to Linentote’s FAQ. Here you’ll find quick answers about our products, categories, order process, and more. If you can’t find what you need, please contact our support team for assistance.

What kinds of products does Linentote offer?

We offer a wide range of home textiles and decor, including Bedding, Pet Beds & Accessories, Blankets & Quilts, Pillow Covers & Shams, Table items (Table, Runners, Placemats, Tablecloths, Napkins), Duvet Covers and Bed Skirts, Pillow Cases, Bath items (Bath Towels, Towels), Decorative Pillows, Pillows, Pillow Covers, Decor, and more.

Do you offer products for pets?

Yes, our Pet Beds & Accessories collection includes comfort-focused options designed for pets, built with materials suitable for durability and easy cleaning.

What materials are used in Linentote products?

Our products use a variety of high-quality fabrics including cotton, cotton blends, linen-inspired textiles, and soft synthetic fibers. Details vary by item; product pages feature exact fabric composition, care instructions, and certifications where applicable.

How do I care for bedding and table linens?

Care instructions differ by product. Typically, machine wash warm or cold with like colors, tumble dry low or air dry, and iron on a suitable setting if needed. Always check the care label on each item for specific guidance.

What is Linentote's return policy?

We offer a straightforward return policy. If you’re not satisfied with your purchase, you may return eligible items within a specified window. Items must be in their original condition with tags attached. For full details and any exclusions, please review our Returns & Exchanges page.

How do I track my order?

After your order ships, you’ll receive a shipment confirmation email with a tracking number. You can also track orders from your account dashboard by selecting the order number and viewing its status.

Do you offer discounts or promotions?

Yes, we periodically offer promotions, seasonal sales, and coupon codes. Sign up for our newsletter or check the Promotions page on our site to stay informed about current offers.

What payment methods does Linentote accept?

We accept major credit/debit cards, online payment services, and other secure payment options specified at checkout. Payment methods may vary by region.

Do you ship internationally?

We ship to select countries. International shipping availability, rates, and delivery times are shown at checkout. Some items may be restricted due to material or regulatory considerations.

How can I contact Linentote support?

You can reach our support team via the Contact Us page, by email, or by phone during business hours. We aim to respond promptly to all inquiries.

Can I customize or personalize certain items?

Some products may be eligible for customization, such as monogramming on pillow covers or specific fabric finishes. Availability, pricing, and lead times vary by item. Check the product page for customization options.

Are Linentote products ethically sourced?

We strive to source materials responsibly and work with suppliers who adhere to ethical standards. Details about sustainability practices are available on our Sustainability page or within individual product descriptions where applicable.

What sizes are available for bedding and table linens?

Our product options include common sizes such as twin, full/queen, king for bedding, and standard table sizes for table linens. Each product page lists available dimensions to help you choose the right fit.

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